Shopify or Bigcommerce – Which is better?

Bigcommerce and Shopify are extremely popular among eCommerce business owners all over the world. These eCommerce website building tools help people build online stores very easily. In order to start an online store with Bigcommerce and Shopify, you don’t need to be a tech-savvy person. However, both have differences in many factors. Each has its own pros and cons. This article will take you through a comparative analysis of both solutions and help you find which one is better for your eCommerce business.

Which one will fit your budget? – Pricing comparison

This might be the first information you are looking for. Shopify offers 5 different pricing plans while Bigcommerce has 3 plans for their customers. Take a look at the table below for details.

Bigcommerce pricing plans

 

Shopify pricing plans

From the table, it’s evident that Shopify offers more low-cost plans than Bigcommerce. For a person, who doesn’t have a big budget can start with the ‘Lite’ plan of Shopify even though it is not providing a feature rich, full-fledged store. However, you can start experimenting with it.

Let’s have a peek into Bigcommerce ‘Standard’ and Shopify ‘Basic’ plans both of which cost almost the same price. You can sell unlimited number of products with these plans. However, Standard beats Basic in terms of features. Bigcommerce’s Standard Plan has features like gift cards, real time shipping and built-in rating and review options that are not available with Shopify’s Basic plan.

Transaction fees are 0% on all plans on both platforms. However, Shopify charges according to the plan you choose if you don’t use ‘Shopify Payments’ powered by Stripe. Both services provide 10% annual discount and Shopify gives 20% discount if you pay upfront for two years.

Payment Gateway Comparison

Both service provide a plethora of payment gateway options for your store. They support major gateways like Worldpay, Paypal, 2Checkout, etc. However Shopify has an edge over eCommerce in this area. The former supports more than 70 while the latter gives support to 38. In that aspect, Shopify and Bigcommerce are much stronger than most of their competitors.

Blog Integration

Blogging is an essential part of an eCommerce site, if you want to promote it online. So far Shopify has slight advantage over Bigcommerce, because they have a built-in blogging system. However, the recent versions of Bigcommerce have overcome that drawback by introducing built-in blogging tools.

Abandoned Cart Recovery

Recovering abandoned carts by users can play a crucial role in increasing sales in your eCommerce website. Bigcommerce gives a better abandoned cart saver. They claim that it can help you retrieve 15% of the sales you lost. However these cart recovery option is available with only the high-end plans of Shopify and Bigcommerce.

Purchasing Domains

You can buy domains through both Shopify and Bigcommerce. This will help you improve the site speed by avoiding the configuration of DNS records with domain name provider.

Email Forwarding

You can forward your email from the domain you purchased from Shopify or Bigcommerce to another email address.

Responsive Templates

Both Shopify and Bigcommerce provides responsive templates so that you can ensure the mobile-friendliness of your online store. Shopify presents a wider range of templates while Bigcommerce stands a bit behind in this aspect.

Mobile Apps

Shopify provides apps (both Android and iOS) to manage your apps. Bigcommerce doesn’t provide this facility. Bigcommerce doesn’t provide this option for users.

POS Transactions

Shopify provides Point-of-Sale options which are better than what Bigcommerce offers. Shopify provides options to connect a card reader to your iPad so that you can process credit card payments at anytime from anywhere. Moreover Shopify provides a kit to improve the POS system with barcode scanner, receipt printer, till and tablet printer. Thus you can extend your Shopify store from an online store to a physical tool. Bigcommerce also offers POS tools, but those are third party software.

User Interfaces

The interfaces of both Bigcommerce and Shopify are simple and assures excellent user-friendliness. Their interfaces have, in many aspects, similar approach. Their designs and layout structures are a lot better than that of their major competitor, Volusion.

Customer Support

Both offers good customer care and support through various channels including email, phone, live chat, forum, FAQ, etc.

Summary

Shopify and Bigcommerce have their own pluses and minuses. It’s not easy to say which one is better. While the entry level plan is very affordable in Shopify, the mid-level plans are more feature rich and cost-effective in Bigcommerce. Shopify has an edge over Bigcommerce when ‘mobile’ is considered as a significant factor. Shopify also offers more number of template designs. Bigcommerce has a better cart abandonment retrieval system while Shopify has a better POS system. In case of Transaction fees, Bigcommerce offers has more advantages from a user’s perspective. So reaching a consensus is not easy when we compare Shopify and Bigcommerce. So you need to have a clear picture of your requirements before you purchase any of their eCommerce plans.

If you want to get an expert’s advice in choosing a right eCommerce platform for your business, contact us. We are more than happy to help you.

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