Whether you are thinking about building a new eCommerce store, fixing issues on your current store, enhancing your current online store or exploring ways to increase traffic or conversions, our platform-centric, customer focused, goal driven approach provides you with necessary, tools, knowledge, and services (technology, marketing and support) to help you stay current, competitive and convert on the eCommece platform you are on. We work with both B2C and B2B retailers and multi-vendor marketplaces. Contact us today or Schedule a Fee Consultation to learn how you could leverage our vast expertise, innovative thinking to help you succeed in your eCommerce business.
e-tailors and agencies come to us with problems other developers could not solve or enhancements they could not implement. We simply get it solved fast, accurate and at competitive rates. We understand the importance of uptime of your online store and therefore you can contact us 24*7*365 and chat with our level 1 support team. That shows our care, commitment towards your business. Do you know that 98% of the projects we undertake and deliver is on fixed cost and fixed time. So that you know how much you are going to spend and when it will be delivered upfront.
We design and develop your store with one goal in mind: help you “Sell Better Now”(TM). We have expertise in building beautiful mobile responsive, highly functioning sites on multiple eCommerce platforms for both B2C, B2B or both. Our expertise spans into building sites for international visitors with multiple international languages and multi-currencies. We also build multi-vendor marketplaces.
We have expertise in working with following platforms
Our 7 Phase approach helps to build an attractive site you and your visitors love and convert your site visitors into buyers.
a Listen and understand your business needs
b Confirm our understanding with you
c Help you pick the right eCommerce platforms based on your business goals and budget
a We give a fixed estimate of time and cost for your approval
b Once approved, we give a detailed proposal/agreement for your review
c You approve
a We take your business goals, buyer personas and competitor sites into consideration
b We present you the best themes or design files based on our agreement and budget
c We iterate through designing of various pages if custom designed or finalizing if theme based: In a typical site, following pages are most important: Home page, Category page, Product page, View Cart and check out. Number of iterations and the approach may change based on the agreed upon approach. You will have the ability to specify unlimited changes within each iteration
d We create interactive clickable prototype so that you could play with your site to feel the user experience or involve a few of your customers to experience as well
As a result of this process, both of us will end up with a design that we both are proud of and your sites love
4 Develop: Once the design is approved, we start the development process in sandbox environment. We keep you informed of the progress at least twice in a week or as often as you would like. We do through quality assurance process through out our development process
5 Deliver: Once the development is complete, we deliver the site on to our demo server where you can access, test and approve. Any minor issues found or adjustments needed are made very fast. Once we get your approval, the site is transferred to your production sever, making your site live
6 Support: We hold your hands and provide necessary support to make sure your site is working properly. Any issue encountered or questions raised are addressed immediately
7 Maintain: We offer flexible and affordable maintenance packages to make sure your site is up-to-date and secure
Even though the marketing tactics we come up with are very specific to your site, your audience and budget, our fundamental approach are centred around the following principles:
1 Growth is either customer and/or money centric
2 Money growth can be revenue and/or profit focused
3 Growth in one area (eg: customer) may or may not indicate a growth in revenue or profit and vice versa. This relationship between customer growth vs, revenue/profit growth can be planned and controlled
4 Depending on where your business is in its lifecycle (for eg: start up vs mature), your growth goals may vary, even though all growth is oriented towards revenue and profit
5 Customer growth can be achieved only 4 ways: Attract, Convert, Retain, Advocate. Virtina’s marketing ninjas can help you grow specifically in the areas of customer growth
a Attract: Create marketing campaigns to bring correct type of new customers to your site
b Convert: Implement specific strategies on our site pages to convert the visitors into buyers using well thought out content and customer focused design, retargeting/remarketing strategies. At Virtina, we recognize three type of conversions
i. Purchase: Making the customer buy is always the primary conversion goal
ii. Connect: Secondary conversion goal is to connect with the customers through capturing email address or making him/her sign up to receive browse notifications
iii. Recommend: Tertiary conversion goal is to make them recommend your site or product(s) to friends/families/social network
c Retain: We craft specific retention/loyalty programs to make your customer coming back to your site
d Advocate: We apply the best practices of influencer marketing to turn your customers into advocates of your product or services