Virtina won a project from an online diet and nutrition company in Denmark. The client provides an online platform to trainers and online coaches to create tailored-accurate diet plans for their customers. The portal helps to develop high volume diet plans without compromising the quality
All the nutritious and delicious recipes they display consists of ingredients to match the customer’s needs perfectly. The platform allows you to manage your customers, automate almost everything, prepare macro perfect diet plans, and create workout plans.
The client also has an app that gives everything in the palm of your hands. The app helps their client’s view, track, and get access to all the intricate details on the go. Another great advantage – the clients are always aware of their customers and can ensure whether they are on the right track or not.
The client was running a subscription model based health and training platform on WooCommerce. As per which, they were offering a Gold and Diamond plan. Now, both the plans could be automatically renewed, but due to an error, a repeat charge wasn’t applied.
In other words, the subscriptions did not work. The initial payment from the customer is captured, and it works fine from there, but the rebill did not happen. Due to this error, their trainers and fitness experts found themselves unable to access the useful services of the subscription plan.
The issue occurred since their customers are blocked from getting the essential services upon expiration of the concerned plan.
The Woo experts in Virtina got to task and solved the recurring error problem for our client. The client no longer had to worry about their valuable customers losing essential services; due to a malfunctioning subscription.
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