Virtina won a good project from a floor mats sales company offering a collection of entrance mats. The expert team at Virtina gained understanding on the client requirements and addressed the issues pertinent to the project. There were different technical issues that required attention from the experts and Virtina and the team initiated action. The platform used was WooCommerce.
On assessing the site issues of the top mat company, the team got an insight into the problems that had to be resolved within the shortest span. They became engrossed in settling the issues - at the best possibility
The website provided customizing options to the clients. The model and category of the mats were included in the Customize Mats section. This section allowed the customers to choose the color of the mats and successively choose backing or texture of the mats.
But, with technical fixes required, all was not well for the customers planning on mat customization during purchase. The choosing options were errored and needed to be fixed.The team worked on the issue and provided technical solutions.
The tasks involved were to update plugins and themes and more. The product page also required to be fixed. The grouped product page required to be fixed for providing the customers the option to select color and backing option so that they can choose the product exactly and add an item to the cart.
The color selection would be facilitated with the presentation of 30 color options from a drop down menu. The list of color would be available for each entrance mat model and required to be selected exactly. The color of the mat , the preferred texture - smooth on hard flooring or cleated on carpet, could be chosen.
As an effort to extend technical service at its best, the team updated all plugins, completed maintenance and worked towards the improvement of the site. On identifying other issues that required attention, the team found another problem that required fixing.
There was a single click ‘add to cart’ option for the entire list of mat models. This was changed to an individual ‘add to cart’ option that allowed customers to separately add each item to their shopping cart and plan purchase. This proves to be most convenient to customers and is the most ideal step to improve customer experience.
With an array of issues settled and technical problems resolved, the team at Virtina successfully concluded the project for the entrance mat selling company.
