Virtina won a project from a training institute in Washington, United States. The brand gives regulatory-compliant training for mobile equipment, aerial lift, & forklift operators.
The client is the leading Industrial academy to offer a wide variety of training on their site or any of the locations across North America. Such high-standard training programs ensured a safe & diligent workplace.
The client was running their eCommerce site on WooCommerce. They approached Virtina to upgrade a plugin that was running on version 3.2.6. The client believed that the plugin created conflicts that prevented the products from appearing on the cart page.
Their customers ran into an issue when a product is added to the cart - when going to the cart page, the cart appears empty. Adding a second product somehow makes it show, and sometimes loading the “No Cache” page makes the earlier added product visible (though the second option was not reliable).
Besides this, the outdated WooCommerce plugin compromised its utility value in the store. As such, it made it inefficient and reduced its functionality. Thus, the client immediately wanted to bring the plugin on par with the latest version – to not keep the products from vanishing from the cart page.
Virtina updated the plugin. While upgrading, the Woo Experts at Virtina were able to ensure that the data stayed uncorrupted & no plugin conflict arose while switching to the enhanced version.
The Woo Experts in Virtina fixed the bug that was making their Cart Page uneven & disoriented. As a result, their customers no longer abandoned the cart & the client did not suffer from high bounce rates. In fact, in the coming days, they saw an immediate lift in conversion rates, revenue & profits.
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