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B2B eCommerce Maturity Assessment Short Survey

Business Profile - Step 1 of 3

What best describes your business?

Manufacturer
Distributor
Wholesaler
Multiple / Hybrid

How do you primarily sell? *

Direct to Customers
Through Partners/Distributors
Both Direct & Partners

How large is your product catalog? *

Under 1,000 SKUs
1,000 - 10,000 SKUs
10,000 - 100,000 SKUs
Over 100,000 SKUs

What describes your typical orders? *

Simple catalog orders
Some product configuration needed
Complex quotes required
Enterprise-level deals with negotiations

Platform & Integration: How integrated is your eCommerce platform with your core systems (ERP, CRM, WMS)? *

1 - Separate systems with manual data transfer
2 - Basic file-based imports/exports
3 - Some real-time API integrations
4 - Unified platform with most systems integrated
5 - Fully integrated ecosystem with real-time sync

Select the option that best describes your current state.

Customer Experience: How would you describe your customers' self-service capabilities? *

1 - Customers must call/email for most tasks
2 - Basic order history and account info online
3 - Self-service for orders, invoices, account mgmt
4 - Full self-service portal with quotes, returns
5 - Personalized portal with AI recommendations

Select the option that best describes your current state.

Product Discovery: How effective is your product search and discovery experience? *

1 - Basic keyword search only
2 - Filtered search with basic categories
3 - Faceted search with product comparisons
4 - Advanced search with synonyms, visual search
5 - AI-powered search with personalized results

Select the option that best describes your current state.

Pricing & Quoting: How do you handle customer-specific pricing and quotes? *

1 - Manual pricing and paper-based quotes
2 - Spreadsheet-managed price lists
3 - Automated pricing rules with basic quoting
4 - CPQ system with contract pricing, approvals
5 - Dynamic pricing with AI optimization

Select the option that best describes your current state.

Order Management: How sophisticated are your B2B ordering capabilities? *

1 - Basic cart with standard checkout
2 - Quick order forms and saved carts
3 - Bulk ordering, CSV upload, approvals
4 - Multi-ship, scheduled orders, blanket POs
5 - AI-powered reordering with predictions

Select the option that best describes your current state.

Fulfillment & Logistics: How well do you provide visibility into inventory and shipping? *

1 - No online inventory visibility
2 - Basic stock levels, manual tracking
3 - Real-time inventory, auto notifications
4 - Multi-warehouse visibility, delivery dates
5 - Predictive inventory with AI routing

Select the option that best describes your current state.

Sales & Channels: How well does digital support your sales team and partners? *

1 - Digital and sales operate separately
2 - Sales can view customer online activity
3 - Sales can manage accounts, quotes online
4 - Full sales enablement, impersonation
5 - AI-assisted selling with opportunity scoring

Select the option that best describes your current state.

Data & Analytics: How do you use data to drive business decisions? *

1 - Basic reports run manually on request
2 - Standard dashboards with historical data
3 - Self-service BI with customer analytics
4 - Advanced analytics with predictive insights
5 - AI-driven insights with recommendations

Select the option that best describes your current state.

How would you describe your use of AI in eCommerce operations? *

1 - No AI capabilities; all processes are manual
2 - Exploring AI; some basic automation or pilots underway
3 - AI deployed for specific use cases (search, chatbot, or content)
4 - AI integrated across multiple areas with measurable business impact
5 - AI-first organization with autonomous operations and continuous optimization

Select the option that best describes your current state.

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What do you need help with?

Website Development
Theme Development
Theme Customization
Plugin Development
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Platform Migration
Third-party Integrations
Performance Optimization
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SEO Optimization
Bug Fixing, Maintenance, and Troubleshooting
Others

How soon do you want it done?

In a few hours
In a day
In less than 3 days
In a month
In 3 months

Do you wish to add anything more for our WooCommerce experts?

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Did we miss something? Please suggest

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Suggestion *

Need Urgent Help?

Frustrated with WooCommerce errors slowing down your store? From broken features to unexpected glitches, even small bugs can cost you sales. We specialize in fast, expert bug fixes to ensure your store runs smoothly—without downtime or lost revenue.

Select the issue you are experiencing *

Product Page Issues
Payment Gateway Issues
Shipping & Tax Issues
Email & Order Issues
Post-Update Fixes
Mobile Display Issues
Site Speed Problems
Login & Account Issues
Coupon & Promo Issues
Stock & Inventory Bugs
Custom Code Conflicts
Plugin Fixes
Theme Issues
Checkout & Cart Issues
Other

Describe the issue *

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Email ID *

Website URL

Let’s Build Something Together

Have a partnership idea? Share it here. Tell us what you are thinking and how we can collaborate. Our team will review your submission and get back to you soon.

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Submit Your Idea *

Building a New Website?

Submit your project idea

within 24 hours you’ll receive a

Functional
Specification Document

within 48 hours you’ll receive a

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