Customer satisfaction and retention determine the success of any business. As an eCommerce platform, the last thing you want on your website is chaos.
At Virtina, we worked with Coinshopbiloxi, a client specializing in selling bullion and precious metals, to enhance their e-commerce platform's shipping functionalities. They had very specific requirements, and we were quick to catch up.
To give more context, the client wanted to automate their shipping process to make things easier for their customers. They wanted to ensure cost-effectiveness and flexibility for various order quantities and product types. To summarize, our client wanted to break down their older eCommerce platform and gear it up for the future with advanced features.
Here's how we transformed their shipping system from chaos to clarity.
The Task: To Create a Comprehensive Shipping Solution
Our client needed a comprehensive shipping solution that could handle multiple scenarios simultaneously. As the tasks were specific and clear, our team sprung into action, looking for ways to implement them. Implementing the requirements below not only streamlined the shipping process but also set our client up for long-term success.
How Did We Do It?
Initially, our client used an advanced flat-rate shipping plugin that did not fully meet their requirements. We replaced the existing plugin with the WooCommerce Table Rate Shipping Pro Plugin from PluginHive to address the concern.
We chose this plugin because it was more compatible with the requirements and was way more flexible. Next, we configured the shipping rule according to the requirements. Our team worked in unison, knowing what each one's tasks were and how crucial time was to execute the suggested changes precisely.
Here’s a closer look at the benefits that came along with the transition to the WooCommerce Table Rate Shipping Pro Plugin -
- Flexibility
- Smart Costing
- Management Made Easy
Conclusion
The collaboration between Coinshopbilogi and Virtina gave us a newfound sense of partnership and purpose. Our solution was quite what the client was looking for, and we once again could give a pat on our backs for keeping up the good work we have been doing for the past decade. In fact, we learn from each and every client and grow through our lessons.
By transforming their e-commerce platform's shipping process from a complex challenge to a streamlined and efficient system, our client could take on their customers with improved confidence and offer them the service they seek.
At Virtina, it’s a celebration when a client is happy with our solution, motivating us to push our limits. We’re committed to delivering outstanding results by offering unique and tailored solutions to our customers worldwide. So, if you’re facing any issues with existing plugins and are looking to have a custom plugin in your eCommerce business store, then Contact Us for a free consultation.
