A well-established U.S. Dental Manufacturer approached Virtina. The company helps dental professionals deliver supreme care to the patients. For more than a century, the company has been manufacturing and supplying quality products to the dental industry. They have put those decades of experience into every product.
The client was running their eCommerce store on WooCommerce. After updating their plugins, the “Add to Cart” button on the client’s WooCommerce store was not working. The client approached Virtina to fix this issue. Virtina was quickly able to fix the plugin update issue.
As per the client’s request, Virtina conducted a QA test on the WooCommerce store. We found that the client’s WooCommerce store was facing multiple issues. The QA report was submitted to the client explaining the problems and their possible fixes. The client further requested that Virtina carry out all the fixes in their WooCommerce store.
Similar to the “Add to Cart” button issue, the “Buy Now” button was also not working. In layman's terms, the “Buy Now” button was not clickable. This could mean that the client could be losing sales as the customers will not be able to buy from the store. Virtina prioritized and fixed the issue swiftly to make sure that the client did not lose any sales.
Another one of the issues Virtina found on the client’s WooCommerce store was that one of the product categories was always open by default. The Virtina team was able to fix this and restore the functional integrity of the client’s WooCommerce store.
The mobile version of the WooCommerce store was also facing some problems like overlapping buttons and blank space in the footer. Our experts were easily able to fix this and successfully managed to optimize the client’s WooCommerce store for mobile viewing.
After displaying the validation message, the checkbox for reCAPTCHA was not displayed. Our team was able to fix this issue and made sure that the reCAPTCHA worked flawlessly on the client’s WooCommerce store.
Apart from these, Virtina carried out many minor fixes on the WooCommerce store. This included spacing issues on the site, auto-generated message response, and button color issue on the product page.
Furthermore, the Virtina team optimized the WooCommerce store for providing a frictionless user experience and restored the full functional capability of the site.
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